Omnitech Blogs
Insights on AI, automation, omnichannel communication, and growth.
5 Common Myths About WhatsApp Marketing
WhatsApp marketing myths that cost businesses money
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Why WhatsApp Is Becoming the #1 Business Communication Channel in India
In India’s mobile-first economy, customer communication has shifted rapidly.
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What Are IVR and RCS Messaging, and How Can They Help Businesses Grow?
In today’s competitive business environment, how quickly and effectively you
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The 2026 Business Communication Stack: IVR, RCS, and SMS Working Together
In 2026, businesses don’t lose leads because they lack marketing spend.
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Why Businesses Fail at Customer Retention? (And How to Fix It)
Most businesses believe they have a customer retention problem.
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Is WhatsApp Only for Promotions? Here's What Smart Businesses Are Actually Using It For
For many businesses, WhatsApp marketing still means one thing: sending bulk promotional messages.
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Common Mistakes Businesses Make While Starting WhatsApp Automation (And How to Avoid Them)
WhatsApp automation is often marketed as a quick fix for sales, support, and customer engagement.
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