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shapeVoice

Voice

Experience seamless customer engagement at scale with our advanced communication solutions. Our comprehensive suite of services includes Outbound Dialing (OBD), Inbound Dialing (IBD), Missed Call Services, Customized Interactive Voice Response (IVR) Systems, Virtual Mobile Numbers (VMN), and Toll-Free Numbers. Effortlessly connect with your customers and enhance your outreach capabilities. Our solutions are designed to streamline your communication processes and ensure you can reach your audience effectively and efficiently. Partner with us to transform your customer engagement strategy and drive better business outcomes.

Why
Why
shapeIVR

Interactive Voice Response (IVR)

Unlock your sales potential and connect with your audience more effectively using our brand-initiated interactive voice response (IVR) system. Deliver targeted promotional broadcasts and important announcements to a wide audience, generating valuable sales opportunities while offering an engaging and interactive experience for your customers.

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OBD

Utilizing cutting-edge cloud-based technology, our scalable and secure platform guarantees seamless outbound call operations. Featuring automated dialing, call routing, and real-time analytics, you'll enhance efficiency and monitor performance effectively.

Why
Why
shape Businesses

Toll Free

Businesses are investing in smarter and faster ways to connect with their customers. Enhance customer accessibility with easy-to-remember 1800 and 1860 number series, which streamline communication and offer 24/7 support. Toll-free services make providing consistent, high-quality customer service simpler than ever before. Take the leap towards better customer engagement today.

shapeCENTER

Call Center Solutions

Provide seamless solutions to your customers and enhance their experience with our anytime, anywhere advanced cloud communication suite. Omnitech offers a range of solutions that include Hosted Call Connect, Multilevel IVR and Hosted Contact Center. Gain valuable insights into call performance, agent productivity, and customer satisfaction to make data-driven decisions and enhance operations.

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